Scammed by a user called amazonplug*** on Instagram selling amazon goods
GetHuman1627588's customer service issue with Instagram from November 2018
Help with my Instagram issue
GetHuman1627588's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1627588 will want to follow the link below to head to their help center. We will check on GetHuman1627588 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1627588 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1627588's own words
He was on my son's Instagram, he fooled him in to buying goods for a "too good to be true" price ... I was scammed by a fraudster who was advertising goods on Instagram. I paid him £*** and he sent no goods. I reported it to police and action fraud. **His account was active but now he has made it private. I have all evidence of conversations, bank transfer and names. **His Instagram name is amazonplug***
I lost alot of money, I have been unduly naive.
I want his account closed down in order to stop this happening to someone else. If I can have any details about him, that would help the police, and me maybe. Don't think I'll be getting my money back though, but getting his account closed would mean something to me in the least.
I trusted him.
I contacted my bank to have a chargeback of funds, but they informed me that he has Transfered my payment and therefore they do not have authority to take funds from his account other than my payment, which was no longer in his account.
I have an issue with Instagram too
How GetHuman1627588 fixed the problem
We are waiting for GetHuman1627588 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.