Scammed by a user called amazonplug*** on Instagram selling amazon goods

GetHuman1627588's customer service issue with Instagram from November 2018

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Help with my Instagram issue
GetHuman1627588's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1627588 will want to follow the link below to head to their help center. We will check on GetHuman1627588 later to make sure it's all set or try to help escalate.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1627588's own words
He was on my son's Instagram, he fooled him in to buying goods for a "too good to be true" price ... I was scammed by a fraudster who was advertising goods on Instagram. I paid him £*** and he sent no goods. I reported it to police and action fraud. **His account was active but now he has made it private. I have all evidence of conversations, bank transfer and names. **His Instagram name is amazonplug***
I lost alot of money, I have been unduly naive.
I want his account closed down in order to stop this happening to someone else. If I can have any details about him, that would help the police, and me maybe. Don't think I'll be getting my money back though, but getting his account closed would mean something to me in the least.
I trusted him.
I contacted my bank to have a chargeback of funds, but they informed me that he has Transfered my payment and therefore they do not have authority to take funds from his account other than my payment, which was no longer in his account.
I have an issue with Instagram too
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Instagram

Independent
Customer service issue
Reported by GetHuman1627588
Nov 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 13 customers so far
Similar issue to 21602 others
0 customers following this
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Timeline
GetHuman1627588 started working on this issue
Nov 26th, 2018 3:32pm
GetHuman1627588 shared this issue with your circles on Google+
Nov 26th, 2018 3:41pm