My instagram account was hacked by someone. They changed the email, password and remove...

GetHuman1615442's customer service issue with Instagram from November 2018

21310 similar
1 following
Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1615442's own words
My instagram account was hacked by someone. They changed the email, password and removed the phone number to the account. i reached out to insatgram and the asked me to verify my identity by sending a photo of myself. I followed the instructions and recieved an email back stating that my identity had been verified and all i had to do was click on a link that would allow me to change my password and log back in. But then it said it had to send a verfification code to the email linked to my account (which was the hackers email) . so now i am still unable to get into my account as I cannot access the verification code.
GetHuman1615442 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1615442
Nov 24th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 25 customers so far
Similar issue to 21310 others
1 customer following this
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GetHuman1615442 started working on this issue
Nov 24th, 2018 8:23am