Created my account while living in California with a phone number I got there. Moved to...

GetHuman-lapekata's customer service issue with Instagram from November 2018

2 views
 | 
21239 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-lapekata's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lapekata's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lapekata will want to follow the link below to head to their help center. We will check on GetHuman-lapekata later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lapekata may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-lapekata's own words
Created my account while living in California with a phone number I got there. Moved to Washington and changed numbers. Set up the two step authorization without changing the numbers associated with the account. I ended up logging out a few days ago and now I cant log back in because the security code gets sent to my old phone number. I have all the information about the account if you need to verify anything.**James
GetHuman-lapekata did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-lapekata fixed the problem
We are waiting for GetHuman-lapekata to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lapekata fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-lapekata
Nov 23rd, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 21239 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lapekata started working on this issue
Nov 23rd, 2018 7:00pm