Hello, I have just started working for a company who has * private accounts on instagra...

GetHuman1544236's customer service issue with Instagram from November 2018

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Help with my Instagram issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman1544236's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1544236 will want to follow the link below to head to their help center. We will check on GetHuman1544236 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1544236 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1544236's own words
Hello, I have just started working for a company who has * private accounts on instagram. One called spiritcartel (that we do not have an access to) and another one ldnspiritcartel (that we do have an access to). We don't remember the email or password for spiritcartel one, but we would like to keep that. And delete the ldnspiritcartel (I can do this myself once I know that we can get access to spiritcartel one). Please, can you help?
GetHuman1544236 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman1544236
Nov 12th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 19954 others
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Timeline
GetHuman1544236 started working on this issue
Nov 12th, 2018 1:21pm