I never attached an email to my old account, jsylvest**. And when I tried to log in to...

GetHuman-jsylvest's customer service issue with Instagram from November 2018

3 views
 | 
18731 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-jsylvest's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jsylvest's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsylvest will want to follow the link below to head to their help center. We will check on GetHuman-jsylvest later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jsylvest may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jsylvest's own words
I never attached an email to my old account, jsylvest**. And when I tried to log in to it on my computer, it kicked me out and said suspicious login attempt. Now it's been months and I haven't been able to log back in to that account. I had over *** followers that I lost and my new account I made barely has any. I can prove in any way that it was my account, I can show ID, photo verification, birth certificate, whatever they need. I just please want to be able to get into my account.
GetHuman-jsylvest did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-jsylvest fixed the problem
We are waiting for GetHuman-jsylvest to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-jsylvest fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-jsylvest
Nov 1st, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 18731 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jsylvest started working on this issue
Nov 1st 12:33am