I never attached an email to my old account, jsylvest**. And when I tried to log in to...

GetHuman-jsylvest's customer service issue with Instagram from November 2018

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The issue in GetHuman-jsylvest's own words
I never attached an email to my old account, jsylvest**. And when I tried to log in to it on my computer, it kicked me out and said suspicious login attempt. Now it's been months and I haven't been able to log back in to that account. I had over *** followers that I lost and my new account I made barely has any. I can prove in any way that it was my account, I can show ID, photo verification, birth certificate, whatever they need. I just please want to be able to get into my account.
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Customer service issue
Reported by GetHuman-jsylvest
Nov 1st, 2018 - 2 mons ago
I have an issue with Instagram too
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Seen by 3 customers so far
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GetHuman-jsylvest started working on this issue
Nov 1st 12:33am