My Instagram got deactivated for violating terms of service but we hadn’t posted in ove...
GetHuman-randompa's customer service issue with Instagram from November 2018
Help with my Instagram issue
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GetHuman-randompa's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-randompa will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-randompa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-randompa may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-randompa's own words
My Instagram got deactivated for violating terms of service but we hadn’t posted in over a month and only had ** followers. I’ve tried to email multiple times with no response. At this point I’m fine with the account just being deleted if I can make a new one with the same email. Right now it also says I am blocked from creating a new account when I use any email and whenever I try to add an account that already exists it says that there’s an error.
GetHuman-randompa did not yet indicate what Instagram should do to make this right.
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