I've been trying to log into my account and everytime it says can not complete request...

GetHuman-biancako's customer service issue with Instagram from October 2018

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The issue in GetHuman-biancako's own words
I've been trying to log into my account and everytime it says can not complete request. I already sent you an email saying what happened and you emailed me back asking for a picture of me holding a sign with a code my first and last name and my username so I did that and it's been about ** hrs and I still can't log in. It's my birthday and I'd like to be posting to insta and seeing my messages my name is bianca kovacs and my user is biancakovacss
GetHuman-biancako did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-biancako
Oct 19th, 2018 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-biancako started working on this issue
Oct 19th 10:50pm