I don’t go on Instagram that often. Or at least post that often. But my neighbor came o...
GetHuman1220291's customer service issue with Instagram from October 2018
Help with my Instagram issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman1220291's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220291 will want to follow the link below to head to their help center. We will check on GetHuman1220291 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220291 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1220291's own words
I don’t go on Instagram that often. Or at least post that often. But my neighbor came over to show me someone else’s name and picture on my account with all my pictures. So I tried figuring out what to do, but my Amazon got hacked in my email all at the same time. So I gave up on the Instagram because it seem too hard. I’m ** and not a computer person, and just need to talk to someone in person. I didn’t think there was that much they could do until right now a week later, all my friends were texting me and calling me telling me there was pouring on my Instagram!
GetHuman1220291 did not yet indicate what Instagram should do to make this right.
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