When I try to login into Instagram app it says sorry there was a problem with your requ...

GetHuman-jashauna's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jashauna's own words
When I try to login into Instagram app it says sorry there was a problem with your request. But when I login from someone else phone it lets me login. Even if someone else try to login into their account it doesn’t let them sign in from my app on my phone. How can I fix this? I tried deleting and redownloading the app over **times and that still doesn’t work so what can I do now? Will I ever be able to get on Instagram again from my device?
GetHuman-jashauna did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-jashauna
Oct 17th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 8 customers so far
Similar issue to 17326 others
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GetHuman-jashauna started working on this issue
Oct 17th, 2018 11:44pm