My Instagram was hacked and the profile picture was changed, all my photos are gone and...
GetHuman-jlmo's customer service issue with Instagram from October 2018
Help with my Instagram issue
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GetHuman-jlmo's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jlmo will want to follow the link below to head to their help center. We will check on GetHuman-jlmo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jlmo may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jlmo's own words
My Instagram was hacked and the profile picture was changed, all my photos are gone and my followers are gone. I can log into my account but it can't be found while searching from another device. Also, on my other accounts, two-factor authorization turns off immediately once I turn it on.
GetHuman-jlmo did not yet indicate what Instagram should do to make this right.
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How GetHuman-jlmo fixed the problem
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