Good Afternoon,**please could you advise why i am unable to find my business account on...

GetHuman1319826's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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GetHuman1319826's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1319826 will want to follow the link below to head to their help center. We will check on GetHuman1319826 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1319826 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1319826's own words
Good Afternoon,**please could you advise why i am unable to find my business account on Instagram?*we are a training provider in security services in UK and was using your social media platform to raise brand awareness. *i have attempted to log in and can not access this app any longer. please find account information:**Username: siatrainingcourse**please could you get this account back up?**also the email address used to register this account was *****@***.com***Kind Regards**Mike Richards
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Customer service issue
Reported by GetHuman1319826
Oct 11th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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GetHuman1319826 started working on this issue
Oct 11th, 2018 4:41pm