My Instagram account was hacked. I no longer have access to my yahoo account, so I can...

GetHuman1317870's customer service issue with Instagram from October 2018

Help with my Instagram issue
The issue in GetHuman1317870's own words
My Instagram account was hacked. I no longer have access to my yahoo account, so I can’t reset my password. I already sent Instagram a picture with a code they emailed my current email address, but was later told that unless I reply through the yahoo account, there’s nothing they can do. My Instagram and Facebook are linked, and have the same email address, if that’s any help, or proof at all that the account is in fact mine. Any help is greatly appreciated! Thanks!
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Customer service issue
Reported by GetHuman1317870
Oct 11th, 2018 - 3 mons ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 16676 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1317870 started working on this issue
Oct 11th, 2018 10:16am
GetHuman1317870 indicated the issue is not fixed yet.
Oct 11th, 2018 10:17am