Hi! i recently got a new phone which meant i had to log into my instagram. I went to lo...

GetHuman-camwolf's customer service issue with Instagram from October 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-camwolf's own words
Hi! i recently got a new phone which meant i had to log into my instagram. I went to log in and it said it had recent suspicious activity on it and that it had to send me a verification code. Unfortunately, I never realized the email and phone number set up with my instagram account are old and unaccessible. I’ve had my account for years now and will be extremely upset if i’m unable to get it back.
GetHuman-camwolf did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-camwolf fixed the problem
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Instagram

Customer service issue
Reported by GetHuman-camwolf
Oct 11th, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 2 customers so far
Similar issue to 16652 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-camwolf started working on this issue
Oct 11th 2:26am
GetHuman-camwolf indicated the issue is not fixed yet.
Oct 11th 2:29am