I went to go on Instagram Monday October *th at *:**pm and I was logged out of my accou...
GetHuman-dawsrose's customer service issue with Instagram from October 2018
Help with my Instagram issue
First: share to improve GetHuman-dawsrose's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-dawsrose got the right customer help using our suggestion.
Before contacting them, items GetHuman-dawsrose may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dawsrose's own words
I went to go on Instagram Monday October *th at *:**pm and I was logged out of my account @dawsrose. I have no clue how this person got access but they changed my username to @faurgiliana.**My email used was *****@***.com**My username was @dawsrose and my original username was @dawson*rosy I think, it was years ago and I can’t really remember exactly what it was**Recently the hacker that changed my name to @faurgiliana is no longer there so now I have no way of finding my account. Please help.
GetHuman-dawsrose did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-dawsrose fixed the problem
We are waiting for GetHuman-dawsrose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.