My account was under the name: tabbysteemson. I hadn’t been on Instagram for a week and...

GetHuman1281823's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1281823's own words
My account was under the name: tabbysteemson. I hadn’t been on Instagram for a week and when I logged back in I was unable. The name of the account has been changed to merrill**reid and the email account has been changed to something I don’t know or have access to. The change was reported on the ***** but Instagram have not been in touch.
GetHuman1281823 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1281823
Oct 8th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 16372 others
0 customers following this
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Timeline
GetHuman1281823 started working on this issue
Oct 8th, 2018 3:15am