Someone has changed my password and my screen name, so I am locked out of my account bc...

GetHuman1221975's customer service issue with Instagram from September 2018

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GetHuman1221975's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221975 will want to follow the link below to head to their help center. We will check on GetHuman1221975 later to make sure it's all set or try to help escalate.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1221975's own words
Someone has changed my password and my screen name, so I am locked out of my account bc the password has changed. *GhoghmaCecelia is now the screen name, but definitely is not mine! *My screen name was Wild Gingee *Email is D*****@***.com**Please help!!!!!! All of my photos are on there!
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Instagram

Customer service issue
Reported by GetHuman1221975
Sep 28th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 15266 others
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Timeline
GetHuman1221975 started working on this issue
Sep 28th 11:02am