cannot click on account to change it. everytime i click on it it says "sorry, we couldn...

GetHuman-klarakw's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman-klarakw's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-klarakw will want to follow the link below to head to their help center. We will check on GetHuman-klarakw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-klarakw may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-klarakw's own words
The problem: cannot click on account to change it. everytime i click on it it says "sorry, we couldnt log you in"
GetHuman-klarakw did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-klarakw
Sep 28th, 2018 - 19d ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 15225 others
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Timeline
GetHuman-klarakw started working on this issue
Sep 28th 12:28am