My Insta account @asweetbeam has been hacked. They have already changed the password an...

GetHuman1220464's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman1220464's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220464 will want to follow the link below to head to their help center. We will check on GetHuman1220464 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220464 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1220464's own words
My Insta account @asweetbeam has been hacked. They have already changed the password and the email associated with the account, so I can’t access it through the email sent to me to change the password. Could you please help?
GetHuman1220464 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman1220464
Sep 27th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 15223 others
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Timeline
GetHuman1220464 started working on this issue
Sep 27th 11:46pm