My name is Hannah Solesbee. My Instagram account hannah.makenzie* was hacked. The usern...

GetHuman-hsolesbe's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-hsolesbe's own words
My name is Hannah Solesbee. My Instagram account hannah.makenzie* was hacked. The username, password, and email has been changed and I cannot access the account. The hacker has changed the username to “yorrashlynn” I have reached out several times for help and really need someone to help me get access back into my account. I have years worth of photos on there and I am so upset I do not want to lose them. I really would appreciate help.
GetHuman-hsolesbe did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-hsolesbe
Sep 25th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
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GetHuman-hsolesbe started working on this issue
Sep 25th, 2018 1:17am