Dear instagram team,*My ig account is kulokhim.*I forget my password but I have reset p...

GetHuman-kulokhim's customer service issue with Instagram from September 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kulokhim's own words
Dear instagram team,*My ig account is kulokhim.*I forget my password but I have reset password problem.*My email was Microsoft hotmail when I created this account.*But few year ago I upgrade my hotmail to outlook.*Seems like I forget change my email to outlook at that time.*So I can't receive my reset password email right now.*I sent email to microsoft but they said they can't open my old hotmail account. So I'm here.*Can you help me switch my hotmail to outlook please?*Although my account don't have any post but I have some important friends in my account. I need to contect them by ig.*If you need anything, I can cooperate.*Thanks a lot!
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Instagram

Customer service issue
Reported by GetHuman-kulokhim
Sep 24th, 2018 - 2 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 14781 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-kulokhim started working on this issue
Sep 24th 6:11pm
GetHuman-kulokhim indicated the issue is not fixed yet.
Sep 26th 11:14am