My instagram account was hacked on Sept **, ****. When I tried to get into the account...

GetHuman-dmlr's customer service issue with Instagram from September 2018

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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dmlr's own words
My instagram account was hacked on Sept **, ****. When I tried to get into the account whoever hacked it changed my password, email address, and phone number that was on the account, so now im not able to access the account at all. The person who hack the account is using it to try and scam people out of money The account still has my profile picture up and the hackers changed my username from dustinkenida to dustin*kenida
GetHuman-dmlr did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-dmlr
Sep 24th, 2018 - 2 mons ago
I have an issue with Instagram too
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Seen by 5 customers so far
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GetHuman-dmlr started working on this issue
Sep 24th 4:16pm