Someone hacked into my Instagram account by figuring out my password. They then went in...

GetHuman-dadyespr's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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The issue in GetHuman-dadyespr's own words
Someone hacked into my Instagram account by figuring out my password. They then went in and changed everything, my name, password, email. It’s as if I never existed but my pictures and everything is still on there. I’ve had that account for about * years now. I have every piece of evidence that it’s my account including screenshots of my account with my old username and everything. *I would just like to have access to my account again!
GetHuman-dadyespr did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-dadyespr
Sep 18th, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 14091 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-dadyespr started working on this issue
Sep 18th, 2018 9:13pm