Our business, Gracie University, had a location tag on instagram that does not appear a...

GetHuman1177850's customer service issue with Instagram from September 2018

Help with my Instagram issue
The issue in GetHuman1177850's own words
Our business, Gracie University, had a location tag on instagram that does not appear available for use when we make a post. However, if you manually search for the location tag under the 'places' section, 'Gracie University' (linked with **** W Carson St, Torrance, CA *****), then it shows up here. It appears as though the name, 'Gracie Global' is linked to our **** W Carson St address, but this is not a public name for our business. Please assist in fixing this ASAP as this issue is causing people to use an alternative location tag through which we are not affiliated.
GetHuman1177850 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1177850 fixed the problem
We are waiting for GetHuman1177850 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1177850
Sep 21st, 2018 - 6 mons ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 14428 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1177850 started working on this issue
Sep 21st, 2018 8:30pm
GetHuman1177850 indicated the issue is not fixed yet.
Sep 24th, 2018 5:39pm