Dear Sir* Madam, *I am the new owner of a restaurant in Izmir with the instagram profil...

GetHuman-cumbusme's customer service issue with Instagram from August 2018

Help with my Instagram issue
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If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-cumbusme's own words
Dear Sir* Madam, *I am the new owner of a restaurant in Izmir with the instagram profile @tulumbalimeyhanecumbus. However, I found out that there are other accounts which you can easily figure out that post numbers or followers show no activity. Since there are other accounts for my restaurant as* @tulumbalimeyhaneee and @tulumbalimeyhanecumbuss, it causes my customers to follow mistakenly or getting confused. I kindly ask you to disable these two accounts for the sake of my operation. *Kind Regards*Pinar Ercetin Ozdemir
GetHuman-cumbusme did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-cumbusme
Aug 28th, 2018 - 3 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 11293 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-cumbusme started working on this issue
Aug 28th 7:38am
GetHuman-cumbusme indicated the issue is not fixed yet.
Sep 4th 7:19am
GetHuman-cumbusme indicated the issue is not fixed yet.
Sep 4th 7:20am