My instagram account was hacked a week ago. I discovered that my username mckenzy** no...

GetHuman-kenzylue's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kenzylue's own words
My instagram account was hacked a week ago. I discovered that my username mckenzy** no longer exsisted and was changed to nuandiskenna. All my account information was replaced including e-mail, password, username and profile picture to this Nuandis Kenna? This account does not belong to her. It’s extreamly concerning since I share private photos of my family and son. This is a huge safety issue. Here is the link to my Instagram account... https:**www.instagram.com*nuandiskenna* *I can’t seem to get anywhere with instagram support and feel I have tried everything to regain control of my hacked account. Please please I need help to get this resolved and happy to send any verification needed to prove that it is in fact my account.
GetHuman-kenzylue did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-kenzylue
Aug 28th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 14 customers so far
Similar issue to 11292 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-kenzylue started working on this issue
Aug 28th 7:34am
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 28th 3:17pm
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 29th 3:43pm
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 31st 2:39pm