My instagram account was hacked a week ago. I discovered that my username mckenzy** no...

GetHuman-kenzylue's customer service issue with Instagram from August 2018

15 views | 11292 similar | 0 following
Help with my Instagram issue
Did we steer you to the right help?
Waiting to see if GetHuman-kenzylue got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kenzylue's own words
My instagram account was hacked a week ago. I discovered that my username mckenzy** no longer exsisted and was changed to nuandiskenna. All my account information was replaced including e-mail, password, username and profile picture to this Nuandis Kenna? This account does not belong to her. It’s extreamly concerning since I share private photos of my family and son. This is a huge safety issue. Here is the link to my Instagram account... https:***nuandiskenna* *I can’t seem to get anywhere with instagram support and feel I have tried everything to regain control of my hacked account. Please please I need help to get this resolved and happy to send any verification needed to prove that it is in fact my account.

GetHuman-kenzylue did not yet indicate what Instagram should do to make this right.

How GetHuman-kenzylue fixed the problem

We are waiting for GetHuman-kenzylue to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kenzylue fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kenzylue
Aug 28th, 2018 - 3 years ago
Seen by 15 customers so far
Similar issue to 11292 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-kenzylue started working on this issue
Aug 28th, 2018 7:34am
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 28th, 2018 3:17pm
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 29th, 2018 3:43pm
GetHuman-kenzylue indicated the issue is not fixed yet.
Aug 31st, 2018 2:39pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies