Absolute Zero Customer Service from Instagram

GetHuman1042251's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman1042251's own words
Access new features of Instagram Story like Poll, Questions, Level etc ... My account does not have access to the latest story features (poll, level, questions etc.) even after updating the app to the latest version. Tried reporting this multiple times without any reply. Very disappointing and sad.*Name: Chintan Khatri*Username: chintu****Email: *****@***.com*Phone: **********
There is no way to get any help from them. Been trying to contact them for months now!
GetHuman1042251 did not yet indicate what Instagram should do to make this right.
Because I have been a loyal user since the very early days, you can check the date Account was created
Tried reporting the issue, calling them numerous times over the past months
I have an issue with Instagram too
How GetHuman1042251 fixed the problem
We are waiting for GetHuman1042251 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
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Instagram

Instagram App
Customer service issue
Reported by GetHuman1042251
Aug 27th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 11199 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1042251 started working on this issue
Aug 27th 4:39pm
GetHuman1042251 indicated the issue is not fixed yet.
Aug 29th 7:03pm
GetHuman1042251 indicated the issue is not fixed yet.
Aug 29th 7:04pm
GetHuman1042251 indicated the issue is not fixed yet.
Aug 29th 7:04pm
GetHuman1042251 indicated the issue is not fixed yet.
Aug 30th 7:54pm
GetHuman1042251 indicated the issue is not fixed yet.
Aug 30th 8:00pm