My account @cherlejacobs has been hacked by someone calling themselves Kendra Treutel...

GetHuman-chezrsq's customer service issue with Instagram from August 2018

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Help with my Instagram issue
GetHuman-chezrsq's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chezrsq will want to follow the link below to head to their help center. We will check on GetHuman-chezrsq later to make sure it's all set or try to help escalate.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-chezrsq's own words
My account @cherlejacobs has been hacked by someone calling themselves Kendra Treutel.**They are sending *** videos to my clients called Instacheat. **I work with small children so my clients are not the *'s they should be messaging EVER!!!**It attached to my facebook.com*cherylelizabethjacobs**Please do the right thing in restoring account. They have changed my password as well or I would do it myself.
GetHuman-chezrsq did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-chezrsq
Aug 27th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 11187 others
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Timeline
GetHuman-chezrsq started working on this issue
Aug 27th 2:55pm
GetHuman-chezrsq shared this issue with followers on Twitter
Aug 27th 2:55pm