I tried logging into another app that would tell me who unfollowed my account, called r...

GetHuman-jaggsta's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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GetHuman-jaggsta's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jaggsta will want to follow the link below to head to their help center. We will check on GetHuman-jaggsta later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jaggsta may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jaggsta's own words
I tried logging into another app that would tell me who unfollowed my account, called reports* and when I logged in with my correct details it told my account that someone else was trying to log into my account, therefor I can no longer access it, I tried to change the password but the email I used isn’t working and my phone number isn’t connected, it thinks I’ve been hacked and it was me trying to log in with the same details on a different app
GetHuman-jaggsta did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-jaggsta
Aug 27th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 11160 others
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Timeline
GetHuman-jaggsta started working on this issue
Aug 27th 9:03am