I need to know the email address that I used to create my two year old Instagram account
GetHuman-murphyh's customer service issue with Instagram from August 2018
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Help with my Instagram issue
GetHuman-murphyh's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murphyh will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-murphyh can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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The issue in GetHuman-murphyh's own words
I was trying to log into my old account. ... I created an Instagram account two years ago with an email address that I no longer use and cannot remember the name of. I know that the email was a hotmail account.
It was frustrating because they will not even give me the chance to prove ownership of the account and so I am stuck with very little help.
I want to be in proper contact with an Instagram employee so that I may prove my ownership of the account and be granted access to log in.
I have a committed and active separate Instagram account that I use all the time. I have never violated Community Guidelines and I do my best to report those who do.
I have contacted Outlook and Microsoft several times but they have referred me to Instagram's Help Center each time.
I have an issue with Instagram too
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GetHuman-murphyh indicated the issue is not fixed yet.
Aug 26th, 2018 1:00pm
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