I need to know the email address that I used to create my two year old Instagram account

GetHuman-murphyh's customer service issue with Instagram from August 2018

4 views | 11079 similar | 0 following
Help with my Instagram issue
GetHuman-murphyh's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murphyh will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-murphyh can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-murphyh's own words
I was trying to log into my old account. ... I created an Instagram account two years ago with an email address that I no longer use and cannot remember the name of. I know that the email was a hotmail account.
It was frustrating because they will not even give me the chance to prove ownership of the account and so I am stuck with very little help.
I want to be in proper contact with an Instagram employee so that I may prove my ownership of the account and be granted access to log in.
I have a committed and active separate Instagram account that I use all the time. I have never violated Community Guidelines and I do my best to report those who do.
I have contacted Outlook and Microsoft several times but they have referred me to Instagram's Help Center each time.
How GetHuman-murphyh fixed the problem

We are waiting for GetHuman-murphyh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-murphyh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-murphyh
Aug 26th, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 11079 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-murphyh started working on this issue
Aug 26th, 2018 12:59pm
GetHuman-murphyh indicated the issue is not fixed yet.
Aug 26th, 2018 1:00pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians