Hi Instagram team,**My name is Austin and my Instagram username is @austinchuckyin**So...

GetHuman1033587's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman1033587's own words
Hi Instagram team,**My name is Austin and my Instagram username is @austinchuckyin**So I applied to get my Instagram product tagging eligibility reviewed and found out that it is not eligible.**I self publish comic books in Canada that are tangible and they do comply to the merchant agreements and commerce policies implemented by Instagram.**I have a Instagram Business Profile with a Shopify on Facebook and a catalog in my Business Manager.**I would like to know what I can do to make my Instagram account eligible for product tagging.**Please let me know, as it is really important to me.**Thanks!
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Instagram

Customer service issue
Reported by GetHuman1033587
Aug 24th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 10949 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1033587 started working on this issue
Aug 24th 11:11pm
GetHuman1033587 indicated the issue is not fixed yet.
Aug 25th 12:12am
GetHuman1033587 indicated the issue is not fixed yet.
Aug 26th 12:23am