Sehr geehrte Damen und Herren ,**Seit fast * Wochen komme ich jetzt nun schon nicht meh...

GetHuman1030769's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1030769's own words
Sehr geehrte Damen und Herren ,**Seit fast * Wochen komme ich jetzt nun schon nicht mehr in meinen Instagramaccount namens * arianeschmidt**“ rein. Mir wird bei der Anmeldung immer eine Meldung mit einem *Verd*chtigen Anmeldeversuch“ angezeigt, jedoch erhalte ich den Code nicht, der mir dann per E-Mail zugesendet werde m*sste, um*Wieder Zugriff zu bekommen. *Die E-Mail-Adresse ist aber die richtige, alle anderen Mails erhalte ich dort (zB. Passwort*nderung) eben nur nicht diese. *W*re es m*glich, dass Sie mir einen neuen Code zusenden oder ich auf einem anderen Weg meine Identit*t best*tigen und endlich wieder meinen Account benutzen kann?**Liebe Gr**e und vielen Dank *Ariane Schmidt
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Instagram

Customer service issue
Reported by GetHuman1030769
Aug 24th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 10872 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1030769 started working on this issue
Aug 24th 10:10am
GetHuman1030769 indicated the issue is not fixed yet.
Aug 24th 11:14am