Video calling option is not showing in my account but in other hand when i used to open...

GetHuman1022252's customer service issue with Instagram from August 2018

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The issue in GetHuman1022252's own words
Video calling option is not showing in my account but in other hand when i used to open other account in the same phone then the option for video call is shown
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I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman1022252
Aug 22nd, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 10605 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1022252 started working on this issue
Aug 22nd 9:53am