Someone using my email to create a instagram account. I report it but no action taken...

GetHuman-yauthong's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-yauthong's own words
Someone using my email to create a instagram account. I report it but no action taken. A password notification had been emailed to my email at *****@***.com but when i key in. Instagram said error. I report this account as impersonator to instagram but no action taken. Can you help me?
GetHuman-yauthong did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-yauthong
Aug 22nd, 2018 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 10603 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-yauthong started working on this issue
Aug 22nd 9:25am
GetHuman-yauthong indicated the issue is not fixed yet.
Aug 23rd 1:31pm
GetHuman-yauthong indicated the issue is not fixed yet.
Aug 24th 2:39am