My account has been stolen by a russian email with my username and email changed, witho...
GetHuman-danialru's customer service issue with Instagram from August 2018
Help with my Instagram issue
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Before contacting them, items GetHuman-danialru may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman-danialru's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danialru will want to follow the link below to head to their help center. We will check on GetHuman-danialru later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-danialru's own words
My account has been stolen by a russian email with my username and email changed, without being informed.
GetHuman-danialru did not yet indicate what Instagram should do to make this right.
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