Instagram Team, Hi!**My name is Alex. Two days ago **.**.**** my Instagram account http...
GetHuman-crimeami's customer service issue with Instagram from August 2018
Help with my Instagram issue
First: share to improve GetHuman-crimeami's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-crimeami's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crimeami will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-crimeami can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-crimeami may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-crimeami's own words
Instagram Team, Hi!**My name is Alex. Two days ago **.**.**** my Instagram account https:**www.instagram.com*mi*xx*ru* was blocked. I received few letters from Instagram support team where was mentioned that my account “infringes on third party’s trademark rights”. As it’s written in the message the claimant * Rights Owner is a company Xiaomi H.K. Limited, Report *: ****************, Email: *****@***.com. If i violate someone's rights, i can delete the objects of violation. But when*I tried to contact the company for solving this issue, I didn’t get any response. At the same time the email looks too strange for real official company’s email. It seems that there was some troubles with codification or smth. Can you please check it out and send correct one to me! **Best Regards!
GetHuman-crimeami did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-crimeami fixed the problem
We are waiting for GetHuman-crimeami to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.