Instagram Team, Hi!**My name is Alex. Two days ago **.**.**** my Instagram account http...

GetHuman-crimeami's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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The issue in GetHuman-crimeami's own words
Instagram Team, Hi!**My name is Alex. Two days ago **.**.**** my Instagram account https:**www.instagram.com*mi*xx*ru* was blocked. I received few letters from Instagram support team where was mentioned that my account “infringes on third party’s trademark rights”. As it’s written in the message the claimant * Rights Owner is a company Xiaomi H.K. Limited, Report *: ****************, Email: *****@***.com. If i violate someone's rights, i can delete the objects of violation. But when*I tried to contact the company for solving this issue, I didn’t get any response. At the same time the email looks too strange for real official company’s email. It seems that there was some troubles with codification or smth. Can you please check it out and send correct one to me! **Best Regards!
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Instagram

Customer service issue
Reported by GetHuman-crimeami
Aug 31st, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 12 customers so far
Similar issue to 11693 others
1 customer following this
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Timeline
GetHuman-crimeami started working on this issue
Aug 31st, 2018 6:43pm