My Instagram account was hacked. I looked at the app and my phone was no longer logged...

GetHuman-lisapia's customer service issue with Instagram from August 2018

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The issue in GetHuman-lisapia's own words
My Instagram account was hacked. I looked at the app and my phone was no longer logged into my Instagram account and when I tried to log back in using my email address or phone number it said there was no instagram account connected with this number or email. I then checked on my friends phone and found that my pictures were still on my account but someone by the name of magescardanna had her name on it and my account name was previously lisapiarulli. If there is some way that I could get ahold of this account again (preferably) so that the other person can't access it or get it deactivated completely so my followers won't have to see what was posted by my hacked account I would like that.
GetHuman-lisapia did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-lisapia
Aug 12th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 9391 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-lisapia started working on this issue
Aug 12th, 2018 8:05am
GetHuman-lisapia indicated the issue is not fixed yet.
Aug 13th, 2018 5:36pm
GetHuman-lisapia indicated the issue is not fixed yet.
Aug 13th, 2018 5:36pm