Account has been hacked. Hacker changed me username, email address and password so I am...

GetHuman-madi_pai's customer service issue with Instagram from August 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-madi_pai's own words
Account has been hacked. Hacker changed me username, email address and password so I am unable to log into my account. On ******* I received a notification when I got on my Instagram account that someone from Malaysia tried to log into my account. On ******* I am now unable to get into my account. My account name was madisonxgreen. The hacker changed it to andromagdarose. I need access to my account. Please contact me ASAP
GetHuman-madi_pai did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-madi_pai
Aug 12th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 9369 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-madi_pai started working on this issue
Aug 12th, 2018 2:11am
GetHuman-madi_pai indicated the issue is not fixed yet.
Aug 12th, 2018 3:49am
GetHuman-madi_pai indicated the issue is not fixed yet.
Aug 12th, 2018 2:48pm