GetHuman-cmeister's customer service issue with Instagram from August 2018
Help with my Instagram issue
GetHuman-cmeister's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmeister will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cmeister can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cmeister's own words
Log into my account, when it said I had been logged out and my password had been changed. ... Someone had hacked into my instagram account. They changed my username, my name, and my profile picture but all my posts are still there. I would like my account back.
I have sent in two reports concerning my account.
Get me back into my account.
I’ve been using Instagram for over * years.
I’ve sent in a report through the app twice and through the website.
I have an issue with Instagram too
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