My account got hacked (the hacker changed my password and associated email) and I went...
GetHuman-andiethr's customer service issue with Instagram from August 2018
Help with my Instagram issue
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The issue in GetHuman-andiethr's own words
My account got hacked (the hacker changed my password and associated email) and I went through Instagram's help platform. After confirming that I owned the account with a photo of myself and a given code, it took a week for them to send me a link to reset my password. I reset the password and then Instagram flagged that as suspicious activity and required a security confiirmation code - it could only be sent to the email of the hacker (the email that had changed it too). So I'm stuck again. It doesn't seem like they read my original message at all.
GetHuman-andiethr did not yet indicate what Instagram should do to make this right.
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