My name is Sheng Chu from Austin Texas in the United States and cannot log on my instagram account toolegitfood

GetHuman-shengchu's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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The issue in GetHuman-shengchu's own words
Log on my account toolegitfood ... Hi, I cannot log in to my instagram account and I am the owner of this account. My username is toolegitfood. I have emailed insurance over and over and I received one email saying we no longer support this channel. My account is still active. Please help. My email is *****@***.com or *****@***.com. My phone number is (***)****-****.
This is frustrating because the account is still active but I cannot log on
Please help me by sending me a link to reset the password and what not
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-shengchu
Aug 10th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 10 customers so far
Similar issue to 9166 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-shengchu started working on this issue
Aug 10th, 2018 3:37pm
GetHuman-shengchu confirmed the issue is fixed. Hooray!
Aug 11th, 2018 5:33pm
GetHuman-shengchu confirmed the issue is fixed. Hooray!
Aug 11th, 2018 5:54pm