My Instagram was hacked. The original username was gmmqt. I set up my instgram with my...
GetHuman974027's customer service issue with Instagram from August 2018
Help with my Instagram issue
GetHuman974027's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman974027 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman974027 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman974027's own words
My Instagram was hacked. The original username was gmmqt. I set up my instgram with my email (*****@***.com) and with my phone number. Someone hacked my email and got into my Instagram through it. They have changed everything including my username, password, email and phone number. They have disabled my Facebook that was linked to it. All my personal photos on the account are still posted. My account has been hacked for * days and Instgram still has not emailed me back. I have tried * times. Please help me.
GetHuman974027 did not yet indicate what Instagram should do to make this right.
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