Hello! I recently have had my account hacked. Previously: @carlyspaulding and now is @c...

GetHuman-carlyspa's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-carlyspa's own words
Hello! I recently have had my account hacked. Previously: @carlyspaulding and now is @cordagrasylvie**They have changed the username, password and e-mail. I am not able to access it anymore. **This account means everything to me. It is a photo diary of my life for the past six years. I know there is forms I can fill out and send a picture of myself in order to access my account again. **Please, please help.**Thank you!**Best,*Carly Spaulding
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Instagram

Customer service issue
Reported by GetHuman-carlyspa
Aug 10th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 9101 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-carlyspa started working on this issue
Aug 10th, 2018 1:54am
GetHuman-carlyspa indicated the issue is not fixed yet.
Aug 10th, 2018 3:32am