Today the business Instagram @despeerbv was all of a sudden gone: user not found.**I ha...

GetHuman973295's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman973295's own words
Today the business Instagram @despeerbv was all of a sudden gone: user not found.**I have set the Instagram business account through Facebook @despeerbv as I am an admin there now.**I have however never received an email to confirm the @despeerbv account on Instagram.**That is most likely because I have never set up the @despeerbv Facebook business account.**The @despeerbv Instagram account has to be activated again, because our agency is managing all the social media for De Speer BV and all handles must be the same. Especially FB & IG. **Can you PLEASE help. **Regards,*Richenell*Head of Digital Marketing*Richeness Media
GetHuman973295 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman973295 fixed the problem
I accepted the fact that the social media handle that we really wanted, was no longer available en created all new Social Media channels with a handle that fits all Social Media channels: @despeerbvnl
Please help with my Instagram issue
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Instagram

Customer service issue
Reported by GetHuman973295
Aug 9th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
GetHuman973295 shared how to fix
Seen by 3 customers so far
Similar issue to 9085 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman973295 started working on this issue
Aug 9th, 2018 11:00pm
GetHuman973295 confirmed the issue is fixed. Hooray!
Aug 17th, 2018 12:45pm