Both my professional account Facebook and Instagram are linked* I used to be able to pu...

GetHuman972641's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman972641's own words
Both my professional account Facebook and Instagram are linked* I used to be able to publish my instagram post on Facebook at the same time but not anymore... it tels me to claim my facebook account... I see that accounts are liked because I promote post on Instagram using my billing infos from Verbois Facebook page and when I go on Verbois Facebook page I see what I have post on Instagram and it suggest me if I went to publish the picture on Facebook... pls help!!
GetHuman972641 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman972641
Aug 9th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 9063 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman972641 started working on this issue
Aug 9th, 2018 8:17pm
GetHuman972641 indicated the issue is not fixed yet.
Aug 10th, 2018 12:14am
GetHuman972641 indicated the issue is not fixed yet.
Aug 10th, 2018 1:34pm
GetHuman972641 indicated the issue is not fixed yet.
Aug 11th, 2018 5:43am
GetHuman972641 indicated the issue is not fixed yet.
Aug 13th, 2018 1:30pm
GetHuman972641 indicated the issue is not fixed yet.
Aug 13th, 2018 1:40pm