Okay, so ive been trying to get back into my account. The last time I was on my account...

GetHuman-caticorn's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-caticorn's own words
Okay, so ive been trying to get back into my account. The last time I was on my account it kicked me off, when I was trying to change the number cause I've already changed the email just not the number. So then it kicked me out and told me I need an security code to get back in to make sure it's mine. But the thing is, when I try to send a security to myself. It pops up only my OLD email and my OLD phone number. I no longer have my old email cause it got deleted and I got a new phone number. And ive been trying to receive help but nobody replies back *-*
GetHuman-caticorn did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-caticorn fixed the problem
We are waiting for GetHuman-caticorn to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-caticorn
Aug 8th, 2018 - 8 mons ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 8933 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-caticorn started working on this issue
Aug 8th, 2018 8:29pm
GetHuman-caticorn indicated the issue is not fixed yet.
Aug 8th, 2018 9:30pm