Hello dears, I recently logged out of my instagram account and now I can't log back in...

GetHuman-marcoaz's customer service issue with Instagram from August 2018

9 views
 | 
7947 similar
 | 
1 following
Help with my Instagram issue
GetHuman-marcoaz's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marcoaz will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marcoaz can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-marcoaz's own words
Hello dears, I recently logged out of my instagram account and now I can't log back in as i forgot my password. When i tried to reset my password, i did not succeed because both the phone number and email address linked to my account are old and don't have any of them anymore. Would it be please possible to help me out here? I urgently need my account back and i'm willing to do whatever it takes to prove my identity. I have another active account (personal) and it is linked to my functional email * phone number. the account i need to recover is @marcayazira, my personal account is @warcyzira. my email address is *****@***.com
GetHuman-marcoaz did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-marcoaz fixed the problem
We are waiting for GetHuman-marcoaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marcoaz fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-marcoaz
Aug 1st, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 7947 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-marcoaz started working on this issue
Aug 1st, 2018 2:35pm
GetHuman-marcoaz indicated the issue is not fixed yet.
Aug 1st, 2018 5:28pm
GetHuman-marcoaz indicated the issue is not fixed yet.
Aug 2nd, 2018 3:51pm