My account has been hacked. I would like to gain full access again.

GetHuman-cudabear's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cudabear's own words
Get help in getting my account back. ... A few days ago I was logged out of my account. When I went to re-login Instagram told me that the account name didn’t exist. I used a friends account to look up my old page. The names and profile picture had been changed to a man named David. I want to know if there is anyway to get the account back? The person that took my account changed the password and the email and phone number.
Instagram doesn’t have a working email. Also there is never a real person to talk to about your problem.
Trying to help me get my account back, anyway they can.
I have been on instagram since a was **. I love the app. Being able to show friends and family what I’m doing is great. I would never had expected it would be such a hassle to get an account back when hacked. I’ve had no help.
I tried calling the Instagram help line, there isn’t a real person, and the machine just told me to use the website, which didn’t have any inforamation I could use to get my account back.
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Customer service issue
Reported by GetHuman-cudabear
Jul 30th, 2018 - 4 years ago
Seen by 26 customers so far
Similar issue to 7737 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-cudabear started working on this issue
Jul 30th, 2018 9:47pm
GetHuman-cudabear indicated the issue is not fixed yet.
Jul 31st, 2018 2:12am
GetHuman-cudabear indicated the issue is not fixed yet.
Jul 31st, 2018 2:13am
GetHuman-cudabear indicated the issue is not fixed yet.
Jul 31st, 2018 2:19am

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