Hello. **I have started an instagram account with the name robocraft.de and changed it...

GetHuman929687's customer service issue with Instagram from July 2018

Help with my Instagram issue
The issue in GetHuman929687's own words
Hello. **I have started an instagram account with the name robocraft.de and changed it to *robocraft on the **th of march ****. *This was due to the proximate scheduled launch of my startup which ended up getting pushed back some months. **As things are back on track now and the launch is coming, I have been preparing everything necessary but realized my instagram account is gone. **I cannot retrieve it using the instagram login page as my usernames as well as my email cannot be found. **Please let me know what to do!**Best regards,*Bahar Al Bahar
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Instagram

Customer service issue
Reported by GetHuman929687
Jul 30th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 7652 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman929687 started working on this issue
Jul 30th, 2018 9:28am
GetHuman929687 indicated the issue is not fixed yet.
Jul 30th, 2018 10:29am
GetHuman929687 indicated the issue is not fixed yet.
Jul 30th, 2018 10:30am
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Jul 30th, 2018 10:31am
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Jul 30th, 2018 10:32am
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Aug 1st, 2018 10:11am
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Aug 2nd, 2018 12:59pm
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Aug 3rd, 2018 9:02am
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Aug 5th, 2018 11:45am