Hi there , i woke up this morning and i can't use my instagram account and it says that...

GetHuman-sinaaa's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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The issue in GetHuman-sinaaa's own words
Hi there , i woke up this morning and i can't use my instagram account and it says that i have violated it's terms but i am sure its a mistake . Please help me use my instagram again . My parents died in a car accident and since then instagram was my only friend . I started finding myself and doing make up and post pictures and videos of myslef doing makeup and people really liked it . Instagram was my only friend ... please help me . Thanks for your time and helping instagram be a good and safe place for everyone .
GetHuman-sinaaa did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-sinaaa
Jul 26th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 16 customers so far
Similar issue to 7255 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-sinaaa started working on this issue
Jul 26th, 2018 6:55am
GetHuman-sinaaa indicated the issue is not fixed yet.
Jul 26th, 2018 8:58am
GetHuman-sinaaa indicated the issue is not fixed yet.
Jul 26th, 2018 10:52am
GetHuman-sinaaa indicated the issue is not fixed yet.
Jul 27th, 2018 9:52am
GetHuman-sinaaa confirmed the issue is fixed. Hooray!
Jul 29th, 2018 10:51am