I recently logged into instagram saying you closed my account because i was hacked. I w...

GetHuman-benhintz's customer service issue with Instagram from July 2018

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The issue in GetHuman-benhintz's own words
I recently logged into instagram saying you closed my account because i was hacked. I was but right after i found that out I quickly updated my app and that stop them from posting things on my feed. My instgram was then working perfectly fine until you closed it. I was wondering if you could just re-open my account because I fixed the problem. I cant get passed the first security question because my email was set up to my school and school is over so they lock our emails. My istagram account is benhintze**. Please re open it because i fixed the problem. Thank you
GetHuman-benhintz did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-benhintz
Jul 23rd, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 6984 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-benhintz started working on this issue
Jul 23rd, 2018 6:38pm
GetHuman-benhintz shared this issue with others over email
Jul 23rd, 2018 6:38pm
GetHuman-benhintz confirmed the issue is fixed. Hooray!
Jul 24th, 2018 1:48pm